The Excelencia Hotel Suites employees are available 24-hours a day and can book tours and tickets. The guests can sit and rest in the peaceful recreational area of the hotel's garden. Amenities at the hotel include meeting rooms, a business centre and a laundry service. Grand Cinemas, Al-Khalidi Medical Center and City Mall Jordan are within a 20 minute drive from the hotel.

King Abdullah Design and Development Bureau and Hisham Hotel Pub are within easy driving distance of the Excelencia Hotel Suites. The centre of Amman is 20 minutes away by car. Internet access is available for travellers wanting to remain connected during their stay. Amman Civil Airport (ADJ) is a 30 minute drive from the hotel. The hotel is within a 20 minute walk to University of Jordan and within a 10 minute drive you can find Al Mukhtar Mall and Diwan al-Sultan Ibrahim Restaurant.